How Sutter Health is using human-centered AI to enhance clinician and patient experiences

What do AI and air conditioning have in common? When they’re doing their jobs right, you don’t even notice — but the difference is definitely there. That’s the analogy that Guru Sundar, Vice President of Marketing at Abridge, an AI-powered medical scribe company, made at a recent panel event on human-centered AI. Sponsored by Sutter Health, the breakout session at Intersect 2025: AI-Health Care Symposium highlighted how thoughtful implementation of AI can support physicians and improve…