Pontins discriminated against Travellers by drawing up a list of "undesirable" Irish surnames, the Equality and Human Rights Commission (EHRC) has found.
Full Articleontins was found to have instructed staff to decline or cancel bookings made by people suspected of being Irish Travellers.
The chairwoman of the EHRC said its 'business practices demonstrated shocking overt race discrimination towards Irish Travellers..
The company instructed call centre staff to listen for Irish accents and then decline or cancel their bookings
