Frustration Over Oklahoma Unemployment Debit Card

Frustration Over Oklahoma Unemployment Debit Card

UNEMPLOYMENT RIGHT NOW...THE SYSTEM IS BOMBARDED...AND MANY AREN'T HAPPY WITHHOW THINGS ARE GOING.

2WORKS FOR YOU'S KATIEKELEHER INTRODUCES US TO ONEWOMAN WHO IS ASKINGQUESTIONS... YET GETTING NOANSWERS.00:05:29:06-00:05:37:01SUSAN DALE, UPSET WITHUNEMPLOYMENT FILING PROCESS"After being on hold forthree hours.

I got cutoff.." SUSAN DALE WASFURLOUGHED FROM HERRESTAURANT JOB IN MID-MARCH,IMMEDIATELY FILING FORUNEMPLOYMENT.

SHE GOT HERUNEMPLOYMENT DEBIT CARD, BUTHAS HAD PROBLEMS GETTING ITTO WORK.

CAUSING HER TO MAKEMORE PHONE CALLS.00:02:33:19-00:02:43:24SUSAN DALE, UPSET WITHUNEMPLOYMENT FILING PROCESS"And of course every timeyou call they say if you'vecalled two times during themonth, there is a small fee.So I have no idea how manyfees I'm going to have takenout." SHE SET UP A DIRECTDEPOSIT FOR HER UNEMPLOYMENTCHECK.

BUT THOSE WEREGETTING REJECTED.

SHE WASTOLD SHE'LL EVENTUALLY GETHER MONEY 10 DAYS LATER -BUT IF SHE KEEPS DOINGDIRECT DEPOSIT THAT CYCLEWILL CONTINUE.

SHE WAS ALSOTOLD TO TRY HER CARD AT ANA- T-M, SOMETHING SHE'S NOTWILLING TO DO.00:06:56:21-00:07:12:15 "Howmany people with this virushave gone to the ATM?

I'mhigh risk.

I have asthma.

Ihad an asthma attack a yearand a half ago that I turnedblue.

I'm not going outside.My husband's at high risk."DALE ISN'T ALONE IN HERUNEMPLOYMENT CARDFRUSTRATIONS.

MORE THAN2-THOUSAND PEOPLE DIALED INTO THE OKLAHOMA EMPLOYMENTSECURITYCOMMISSION'S TOWN HALLFRIDAY.

WITH SEVERALQUESTIONS AND CONCERNS ABOUTCARDS NOT WORKING.

THECOMMISSION SAYS IT CAN OFTENBE DUE TO WRONG INFORMATIONGETTING PUT IN.00:14:54:19-00:15:06:52OKLAHOMA EMPLOYMENT SECURITYCOMMISSION "Sometimes ifthere is conflictinginformation in our systemwhere there may be abirthday, if one number isinverted, it does prohibityou being able to actuallyactivate that card and useit." DALE'S PROBLEM STILLISN'T FIXED.AND HER MONEY IS RUNNINGOUT.

SHE'S TIRED OF MAKINGPHONE CALLS - AND WANTS ASIMPLER WAY OF GETTING HERMONEY.00:06:38:05-00:06:50:17SUSAN DALE, UPSET WITHUNEMPLOYMENT FILING PROCESS"Forget technology.

You'veobviously proven the systemis not working.

So insteadof dragging this out longerjust mail us a check." KKTAGTHE COMMISSION SAYS THERE'SA LOT OF INFORMATION FOROTHER QUESTIONS ON THEIRWEBSITE.

YOU CAN FIND THELINK TO THAT IN THIS STORYON OUR WEBSITE, KJRH DOTCOM.

KATIE KELEHER, 2 WORKSFOR YOU.WITH UNPRECEDENTED PUBLIC