New Maryland unemployment claims will be paid this week

Maryland workers who have gone nearly two months without any income should receive unemployment benefits this week, according to the vendor tasked with creating the state's new claims website.

SEE MUCH SHORTER WAIT TIMES &BUT MANY OF YOU SAY YOU STILLHAVE━2 NEWSMALLORY SOFASTAII'S HAS BEENWORKING TO GET YOU ANSWERS━TO HELP YOU REBOUND AND MAKEENDS MEET.

AND TODAY SHE SPOKEEXCLUSIVELY WITH THE VENDOR OFTHE WEBSITE ABOUT WHENBENEFITS WILL BE PROCESSED.THERE'S BEEN HARSH CRITICISMAND AN APOLOGY FROM THE STATELABOR DEPARTMENT AND GOVERNORON THE FLAWED ROLLOUT OF THENEW UNEMPLOYMENT SITE.

NOWWETHAT CREATED IT..

ABOUT WHATREALLY BEEN GOING ON..

ANDMOST IMPORTANTLYPEOPLE GET PAID.

AT THE SAMETIME JOBLESS CLAIMS HIT RECORDHIGHS..

STATES HAD TO FIND AWAY TO PROVIDE UNEMPLOYMENTBENEFITS TO PEOPLE WHONORMALLY WOULDNMARYLANDVENDOR HIRED IN 2015 TO UPDATETHE STATE'S UNEMPLOYMENTINSURANCE SYSTEM ..

DECIDEDTHE BEST WAY TO DO THAT WAS TOCREATE AN ENTIRELY NEW SYSTEM.1:03 we wanted to provide aseamless claim process in onesingle integrated system DAVIDMINKKINEN SENIOR PARTNER ANDHEAD OF SAGITECEMPLOYMENT PRACTICE DOESNDENY THEY HAD A ROUGH COUPLEOF DAYS FOLLOWING THE LAUNCH..BUT BELIEVES THE SYSTEM WILLSERVE THE STATE IN THE LONGTERM 2:24 I would say therenever a perfect time but Ithink if we wouldnthis, claimants wouldngetting paid as quickly astheyTheymultiple systems and having aworse user experience so Ithink the fact that we didthis was better for thecitizens of Maryland and Ithink these investments aregoing to pay off long term inthe future MALLORY: YOU SAIDAS QUICKLY AS THEYGET PAID.

WE KEEP SEEINUMBERS ON HOW MANY PEOPLEHAVE FILED, HOW MANY PEOPLEHAVE ACCESSED THE SYSTEM, BUTWE HAVENHOW MANY BENEFITS HAVE BEENPAID.

DO YOU HAVE THATINFORMATION?

Yah, we will beprocessing the benefits forthe payments this Friday andso claimants should be able tobe seeing some of the paymentsget into their accounts thisweekend.

So wethe 21 day timeframe thatyouclaim, so we are going to beprocessing those this Friday.MALLORY: SO THAT INCLUDESCLAIMANTS UNDER PUA?

Yes, thefederal pandemic.

And like Isaid, the state of Maryland isgoing to be one of the firststates to pay out PUA thereonly a half a dozen who Ithink are doing that 1:06 ANDYET CALIFORNIA PAID CLAIMS &AT LEAST PARTIAL AMOUNTS &WITHIN 24 TO 48 HOURS.MINKKINEN SAID CALIFORNIA ANDNEW YORK WENT THE 2 SYSTEMROUTE..

WHILE SAGITEC NEEDEDMORE TIME TO CREATE THEIR ONE.12:06 to be able to ensure theright people are getting paidthe right amount at the righttime.

I think once we getthrough this Friday then itbe a lot more manageable goingforward because the processwill be in place.

So itof the process in place WHILSTILL FAR FROM PERFECT..MINKKINEN SAID THEYCOMMITTED TO GETTING ITRIGHT..

AND EACH DAY THEY GETA LITTLE CLOSER WE KEEPHEARING ABOUT THE GLITCHES ANDISSUES MANY OF YOU ARE RUNNINGINTO..

UNFORTUNATELY THE BESTWAY TO GET HELP IS TO CALL OREMAIL THE UNEMPLOYMENTINSURANCE OFFICE.

ALSO NEXTWEEK SAGITEC IS RELEASING AMOBILE APPLICATION SO PEOPLECAN FILE CLAIMS USING THEIRPHONES OR TABLETS.

AND A CHATFUNCTION WITH A LIVEREPRESENTATIVE IS IN THE WORKSTO REDUCE CALL WAIT TIMES..

WEDONJUST YET.

AND WE CONTINUE TOASK THE STATE LABOR DEPARTMENTQUESTIONS━ WE'VE REACHED OUTEVERY DAY SINCE THURSDAY BUTHAVEN'T RECEIVED THOSEANSWERS.YOU CAN SEE MALLORY'