ALABAMA DEPARTMENT OF HEALTH WORKING TO FIX INACCURATE DATA

ADPH told us an outside agency inaccurately reported the numbers and it can take days to fix.

The alabama department of health is actively working to fix an issue with the number of coronavirus cases it's reporting in alabama.

Waay-31s alexis scott spoke with the department to learn what happened.

Alexis what'd they say?

Dr. karen landers with the alabama department of public health said the number of confirmed cases on the department's website is correct right now... but due to an outside agency... they were wrong due to some kind of error in technology.

Dr. karen landers, alabama department of health "some laboratory reports came into our electronic portal being marked as postive and they were actually negative," doctor karen landers told me an outside agency inaccurately reported around 100 coronavirus cases as positive instead of negative.

She says the reporting issue happened on friday... and she says since then... the state has been working around the clock to figure out what went wrong.

Dr. karen landers, alabama department of health "it takes a bit of time to be able to look through further and correct it," now... landers told me it could take days to correct this issue and right now she's not at liberty to say what the name of the agency is.

She did tell me that agency is working with them and she wants everyone to know it was an unforeseen issue that could happen again but is working to make sure that it wont.

Dr. karen landers, alabama department of health "this was very rapidly discovered first of all, that there was a discrepancy and in addition to also remind that the outside entity is working very closely with the alabama department of public health to resolve this issue," doctor landers told me no one who was tested was given an inaccurate diagnosis and that people should still remain confident in future testing.

Reporting in huntsville alexis scott