Car dealerships can reopen for click-and-collect handovers

Strictly distanced handovers now allowed, but showrooms must remain shut until at least June 1

Car dealerships can reopen for 'click-and-collect' style sales according to a new Government update. However, showrooms will not be allowed to reopen until at least June 1.

Click-and-collect handovers would typically involve a car being placed outside and sanitised prior to a customer collecting it at a specified time, with the key being left in a sanitised package, and with no human contact of closer than two metres.

The move partially unlocks car sales, as it will allow customers whose car is in stock to collect it so long as strict guidelines are followed to ensure social distancing.

Because the coronavirus lockdown began in mid-March - the busiest month of the year for car sales - many vehicles were impounded prior to delivery to their owners.

Additionally, during lockdown dealerships have been allowed to sell new and used cars online or on the phone. Most retailers had moved to a model of taking deposits for them pending delivery - a click-and-collect style system would allow them to complete the transactions.

The Government guidelines state: ‘All retail, other than those exempt, must close their premises to members of the public.

"However, staff may be present to make deliveries or provide services in response to orders such as those through telephone, online, or mail.

"Click-and-collect services can also operate, though customers must not enter premises."

Retailers had hoped to be allowed to reopen this month following talks with Government, but the infection rate from coronavirus was deemed too high for restrictions to be lifted.

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