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Passengers on train with no toilet left behind after getting out at station

passengers on train with no toilet left behind after getting out at station
An announcement on the Arriva Trains Wales service from Haverfordwest to Cardiff told passengers to take a loo break at Carmarthen (file photo) if they needed one.
MailOnline

Outrage after train company takes 10% of cash in lost wallets as 'fee' for handing them back

outrage after train company takes 10% of cash in lost wallets as 'fee' for handing them back
The lost property policy by Arriva Trains Wales came to light when a passenger complained about the 'outrageous' system.
MailOnline

Arriva Trains Wales reverse policy after backlash over demanding 10% of lost wallet cash

The company was criticised after it was revealed the company takes 10% of money found in any purse or wallet found on its vehicles
Wales Online

Backlash over £10 charge to get lost wallet back

backlash over £10 charge to get lost wallet back
Adam Matthews had to pay more than £10 to Arriva Trains Wales to have his wallet returned.
BBC News

Backlash over Arriva Trains Wales lost wallet return charge

backlash over arriva trains wales lost wallet return charge
Adam Matthews had to pay more than £10 to Arriva Trains Wales to have his wallet returned.
BBC News Also reported by •BBC Local News

Arriva slammed over charging customer 10% of cash found in lost wallet

arriva slammed over charging customer 10% of cash found in lost wallet
Arriva Trains Wales has been criticised by passengers over the controversial policy
Tamworth Herald

Man lambasts Arriva Trains Wales after being charged 10% of cash found in his lost wallet

Company also charges £3 fee for lost walking sticks
Independent

Rail lines blocked between Cardiff and Bridgend

rail lines blocked between cardiff and bridgend
Arriva Trains Wales says all lines towards Bridgend are blocked due to an "operational incident".
BBC News Also reported by •BBC Local News

Complaints rise 30% and Arriva Trains Wales blames the weather

complaints rise 30% and arriva trains wales blames the weather
The Welsh rail operator said that extreme weather over the last year had caused cancellations
Wales Online

Arriva Trains Wales blames weather for 30% complaints rise

arriva trains wales blames weather for 30% complaints rise
The outgoing rail operator blamed the storms and snow fall for the spike in complaints.
BBC News

Ed Sheeran fans heading to Cardiff on Sunday warned to plan ahead for 'EXTREMELY limited' train service

ed sheeran fans heading to cardiff on sunday warned to plan ahead for 'extremely limited' train service
Arriva Trains Wales are urging Bristolian gig-goers to think carefully about how they are going to get home
Bristol Post

Llanelli to Carmarthen trains delayed as person hit

llanelli to carmarthen trains delayed as person hit
Arriva Trains Wales warned the disruption was expected to last until at least 10:30 BST.
BBC News Also reported by •BBC Local News

Rail passengers' to-do list for European firm

rail passengers' to-do list for european firm
Arriva Trains Wales passengers started a Facebook group to call for improvements to their commute.
BBC News

The toilets on many Arriva trains in Wales are to be locked to save money

the toilets on many arriva trains in wales are to be locked to save money
It would be illegal to have toilets that the disabled can't use - but if you don't have any toilets, it's fine apparently
Wales Online

Arriva Trains Wales threatens parody Facebook account with legal action

The man behind Arriva Trains Fails is refusing to change his logo, which comes up when you search for the rail operator in Google
Wales Online

How to claim compensation for your cancelled or delayed train journey

how to claim compensation for your cancelled or delayed train journey
Virgin Trains , London Midland, CrossCountry and Arriva Trains Wales refund policies explained         
Tamworth Herald

Marston Green station closed after person hit by train - major delays

marston green station closed after person hit by train - major delays
Major disruption between Birmingham New Street Station and Birmingham International which affects Virgin Trains, Cross Country, West Midlands Trains, Arriva Trains Wales
Tamworth Herald

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