Homeless at 16, how 'Bullring flyer girl' became PR 'Queen of Soaps'

Melanie Blake is celebrity agent to the likes of Loose Women presenter Coleen Nolan, Emmerdale's Samantha Giles and Corrie's Beverley Callard and Jennie McAlpine - she's now sharing her behind-the-scenes secrets in tell-all novel Ruthless Women.