United Kingdom  

Celebrating 10 Years of Trusted News Discovery
One News Page
> >

Competition and Markets Authority Announces CMA News Story on Apple Undertakings

Accesswire Wednesday, 22 May 2019
Competition and Markets Authority Announces CMA News Story on Apple Undertakings*OFFICIAL-SENSITIVE*

*Apple pledges clearer information on iPhone performance*

*LONDON, UK / ACCESSWIRE / May 22, 2019 / *Apple has committed to be clearer and more upfront with iPhone users about battery health and performance, following action by the CMA.

The Competition and Markets Authority (CMA) raised consumer law concerns with the tech firm last year after finding people were not being warned clearly that their phone's performance could slow down following a 2017 software update designed to manage demands on the battery.

The CMA became concerned that people might have tried to repair their phone or replace it because they weren't aware the software update had caused the handset to slow down.

In addition, people were not able to easily find information about the health of their phone's battery, which can degrade over time.

Since the CMA raised its concerns, Apple had already started to be more up front with iPhone users, but today's announcement locks the firm into formal commitments always to notify people when issuing a planned software update if it is expected to materially change the impact of performance management on their phones.

Apple will also provide easily accessible information about battery health and unexpected shutdowns, along with guidance on how iPhone users can maximise the health of their phone's battery. This could help people improve the performance of their own handset after a planned software update by, for example, changing settings, adopting the low power mode or replacing the battery - rather than resorting to having their phone repaired or replaced. The firm has agreed to do this both for current and future iPhones.

By signing up to undertakings with the CMA, Apple has agreed that it will be bound by them. If it goes on to breach any of the commitments made, the CMA may take action through the courts.

For more information, visit the Apple iPhones consumer protection case page.

This information is provided by RNS, the news service of the London Stock Exchange. RNS is approved by the Financial Conduct Authority to act as a Primary Information Provider in the United Kingdom. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact [email protected] or visit www.rns.com.

*SOURCE: *Competition and Markets Authority
View source version on accesswire.com:

You Might Like

Other recent news in Press Releases

BHMI Updates Brand to Reflect Proven History of Providing Payments Industry with “SOFTWARE for the Speed of Now”Capstone Continues to Expand Renewable Biogas Market with New French Biogas-to-Energy PROJECT Leveraging Agricultural and Animal Waste
Environmentally friendly: One News Page is hosted on servers powered solely by renewable energy
© 2019 One News Page Ltd. All Rights Reserved.
About us  |  Contact us  |  Disclaimer  |  Press Room  |  Terms & Conditions  |  Content Accreditation
 RSS  |  News for my Website  |  Free news search widget  |  In the News  |  DMCA / Content Removal  |  Privacy & Data Protection Policy
How are we doing? FeedbackSend us your feedback  |   LIKE us on Facebook   FOLLOW us on Twitter  •  FOLLOW us on Pinterest
One News® is a registered trademark of One News Page Ltd.