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Travel chaos for rugby fans as ScotRail delays affect trains to Murrayfield

travel chaos for rugby fans as scotrail delays affect trains to murrayfield
A wire fault hit services from Helensburgh and Milngavie, leaving fans battling a spate of cancelled trains and replacement buses to reach the west end of Edinburgh.
Daily Record

Glasgow rail delays over 'abusive' passenger

glasgow rail delays over 'abusive' passenger
BBC Local News: Glasgow and West Scotland -- An "abusive passenger" causes widespread disruption to rail services in the Glasgow area, ScotRail says.
BBC Local News Also reported by •BBC News

'Jampacked trains are safer than empty ones' Passengers shocked by Scotrail's response to overcrowding complaints

'jampacked trains are safer than empty ones' passengers shocked by scotrail's response to overcrowding complaints
ScotRail is under fire again over a response to complaints about extreme overcrowding on services - by telling passengers it is safer.
Daily Record

ScotRail pay out £2000 a day to passengers over shoddy service

scotrail pay out £2000 a day to passengers over shoddy service
New figures show nearly £600k was paid out over a period of nine months for complaints involving cancellations and delays.
Daily Record

ScotRail payouts to passengers hit £2,000 a day

ScotRail had to pay out more than £2,000 a day to passengers during a period of disruption to services, it emerges.
BBC News

Woman who helped ill train passenger tells of nightmare conditions on board

woman who helped ill train passenger tells of nightmare conditions on board
Jordan Frearson, 20, has backed calls for Scotrail to improve local services after she helped a woman who passed out twice on a train travelling from Glasgow to Helensburgh on February 1.
Daily Record

Dumbarton commuters left stranded after train driver is spat at

dumbarton commuters left stranded after train driver is spat at
British Transport Police are investigating the incident which forced Scotrail to cancel the rush hour service.
Daily Record

ScotRail's performance 'improves further'

scotrail's performance 'improves further'
ScotRail's service performance has improved further but is still short of a key target, according to new figures.
BBC News

Passengers slam Scotrail as woman collapses TWICE on overcrowded train

passengers slam scotrail as woman collapses twice on overcrowded train
Concerned passengers were forced to take to Twitter to contact Scotrail after the woman fell ill on board the peak-time train - which had been reduced from six to three carriages due to a fault.
Daily Record

Scotrail commuters queue for tickets AFTER their journey

scotrail commuters queue for tickets after their journey
Images of fed-up commuters at Glasgow's Central Station were revealed online. The passengers were unable to buy tickets at their departure station and were forced to queue up.
MailOnline

Police reveal rush-hour ScotRail train chaos was caused by vulnerable man in Queen Street tunnel

police reveal rush-hour scotrail train chaos was caused by vulnerable man in queen street tunnel
Initial reports said three children had entered the tunnel but British Transport Police have since revealed they found an adult during their search.
Daily Record

Rush hour ScotRail chaos after kids run into Queen Street station tunnel

ScotRail forced to cancel all trains in and out of the busy Glasgow station after two children entered a tunnel to leave frustrated commuters stranded. 
Daily Record

Woman with dwarfism SLAMS ScotRail

woman with dwarfism slams scotrail
Paige Stevenson, 22, from Clydebank, is three and a half feet tall, and says she was shut out of a train as recently as this morning. She has called on the operator to change the height of the..
MailOnline

22-year-old with dwarfism slams ScotRail after being unable to reach closed doors on platform

22-year-old with dwarfism slams scotrail after being unable to reach closed doors on platform
Paige Stevenson, who is the vice-chair of dwarfism charity Short Stature Scotland, is taking on the rail company after being left stranded too many times.
Daily Record

Yousaf slams 'crass' claims of funding row with rail boss

yousaf slams 'crass' claims of funding row with rail boss
Transport minister Humza Yousaf says it is "crass" to suggest ScotRail's boss left his job due to a row over funding discount scheme.
BBC News

Transport minister says ScotRail performance not “apocalyptic”

transport minister says scotrail performance not “apocalyptic”
The Minister was responding to a report from watchdog Transport Focus which found 83% of passengers were satisfied with their journeys in autumn last year, down 4% on the spring survey and down 7% on..
Daily Record

ScotRail passenger survey shows decline in satisfaction ratings since Abellio took the helm

scotrail passenger survey shows decline in satisfaction ratings since abellio took the helm
Despite the plummeting ratings, the firm were still two points higher than the UK average.
Daily Record

ScotRail passenger satisfaction falls

scotrail passenger satisfaction falls
Passenger satisfaction with ScotRail services has fallen but remains higher overall than elsewhere in the UK, according to the latest figures.
BBC News

New ScotRail boss Alex Hynes promises to improve services as he replaces Phil Verster

new scotrail boss alex hynes promises to improve services as he replaces phil verster
Hynes replaces Verster as managing director of ScotRail at a time when services have come under a lot of criticism.
Daily Record

Alex Hynes to join ScotRail Alliance as managing director

alex hynes to join scotrail alliance as managing director
Arriva Rail North managing director Alex Hynes will take over from Phil Verster, who resigned last Friday to take on a new job in England as managing director of the East West Rail Route
Daily Record Also reported by •BBC Local News

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