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United Airlines to tie executive pay to customer satisfaction

BBC News Saturday, 22 April 2017
Boss Oscar Munoz will no longer become company chairman after the passenger ejection incident.
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News video: United will pay passengers $10,000 to leave their flight

United will pay passengers $10,000 to leave their flight 00:44

United Airlines said they will offer $10,000 to those who are willing to give up their seats on overbooked flights on Thursday. They announced the offer after rival airline Delta said they would give passengers $9,950 to leave their seats. United also stated that they will “reduce incidents of...

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